Your Quick Guide to What Telehealth Can (and Can’t) Do

Telehealth has made healthcare more convenient and accessible than ever. From quick check-ins to managing chronic conditions, it allows patients to get care without stepping foot in a clinic. But while it is a powerful tool, there are still limits to what can be done virtually.

This quick guide will help you understand when telehealth is the right choice and when in-person care is still necessary.

What Telehealth Can Do

Many everyday health concerns can be managed through a phone or video visit. Telehealth is a helpful option for:

• Reviewing lab results or test findings

• Following up on chronic conditions like diabetes or high blood pressure

• Requesting prescription refills or medication adjustments

• Discussing mild symptoms such as cough, cold, or allergies

• Talking about mental health concerns like anxiety or depression

• Receiving lifestyle counseling for nutrition or weight loss

• Managing birth control or hormone therapy

• Getting a work or school excuse when appropriate

These visits are often shorter, more flexible, and ideal when travel or scheduling is a challenge.

What Telehealth Cannot Do

Some health concerns require a physical exam, lab work, or imaging that can only be done in person. Telehealth is not the best option for:

• New or unexplained severe symptoms

• Chest pain, difficulty breathing, or high fever

• Infections that require a culture or testing

• Injuries needing physical assessment or X-rays

• Vaccinations or blood draws

• Skin conditions that need close visual inspection

• Annual wellness exams or preventative screenings

In these cases, your provider may begin the conversation virtually but recommend an in-person follow-up.

When to Start with Telehealth

Even if you are not sure what kind of care you need, telehealth can be a great first step. It is especially helpful when:

• You need quick advice but are not sure if a visit is necessary

• You live far from the clinic or have limited transportation

• Your symptoms are familiar or recurring

• You want to follow up on something already discussed

If your provider determines an in-person visit is best, they will help you schedule the next steps.

How to Prepare for a Telehealth Visit

To get the most out of your virtual appointment, treat it like you would an office visit. Prepare by:

• Finding a quiet, private space with good lighting

• Having a list of symptoms, concerns, and questions

• Keeping your medication list nearby

• Checking your device’s internet connection

• Logging in a few minutes early to avoid delays

Good preparation makes your visit smoother and more productive.

FAQs: Telehealth Services

1. Is telehealth covered by insurance?

   - Yes. Most insurance plans now cover telehealth visits. Be sure to check with your plan for details.

2. Can I get a prescription through telehealth?

   - Yes. Providers can prescribe or adjust medications for many conditions during a virtual visit.

3. Do I need to download an app for a telehealth visit?

   - Some clinics use secure platforms that may require a simple app or login. Instructions are usually provided ahead of time..

4. Can children use telehealth?

   - Yes. Parents or guardians can attend virtual visits on behalf of children, depending on the concern and age.

5. How do I know if telehealth is right for my symptoms?

   - If you are unsure, call your provider. They can help determine if a telehealth visit is appropriate or if you should be seen in person.

   
   

Telehealth and Your Ongoing Care

Telehealth is not a replacement for all care, but it is a powerful way to stay connected to your provider between visits. Used wisely, it can:

• Save you time and travel

• Help you manage chronic conditions more easily

• Reduce stress and exposure during illness

• Improve access to care for rural patients

• Keep your treatment plan on track

If you have questions about whether a telehealth visit is right for you, your provider can help guide the decision.

At Cline Medical Group, we offer both in-person and virtual visits to meet your needs. Call us today at (606) 637-2334 to schedule your next appointment and stay on top of your health.