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FREQUENTLY ASKED QUESTIONS

Which insurances do you accept?
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We do not accept insurances.

How do I make an appointment?
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Schedule online: bit.ly/3DnNPXh or Call Us: (606) 637-2334

What methods of payment do you accept?
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We accept cash, card payments, and CareCredit.

What loyalty programs do you accept?
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We accept Alle, Aspire Galderma, and Xperience+ loyalty programs.

Can I get a refund?
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No refunds or exchanges. All sales final.

Can I smoke or vape inside?
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No smoking and no vaping inside the clinic.

How do I update my information?
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Visit the patient portal to update your phone number, email address, shipping address, and billing information.

What if I need to cancel my appointment?
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Please notify us 24-48 hours prior if you need to cancel. Repeated failure to show without notice may result in a suspension from the clinic.

Which insurances do you accept?
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Is the clinic a safe and secure location?
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Clinic has 24-hour security and video surveillance for safety.

What if I need to come in today or immediately?
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Walk-in clinic patients are gladly seen at Cline Medical Group.

May I leave a tip when I receive exceptional service?
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Tips are greatly appreciated.

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Still Have Questions? Call Us Today

Talk to us when you are ready.

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