Stop Calling It a Pet: The Truth About Emotional Support Animals

Emotional Support Animals (ESAs) have become a common source of comfort for individuals facing anxiety, depression, PTSD, and other mental health conditions. But with growing popularity comes confusion and misinformation.

At Cline Medical Group, we believe in doing things the right way. That’s why we take Emotional Support Animal documentation seriously, with a proper evaluation, clear guidelines, and patient-focused care.

What an Emotional Support Animal Is (and Isn’t)

An Emotional Support Animal is not a pet with a fancy title. It’s an animal recommended by a licensed healthcare provider to help relieve symptoms of a mental or emotional disability.

However, unlike a trained service dog, an ESA doesn’t have access to public places like restaurants or stores, and it’s not a “free pass” for bringing your pet everywhere. But with a legitimate ESA letter, you may qualify for housing protections under the Fair Housing Act.

Beware of Online ESA Scams

Online websites that promise “instant ESA letters” for a small fee can leave patients vulnerable. Many of these services are not backed by licensed providers, and their letters often don’t hold up when challenged by landlords or authorities.

At Cline Medical Group, our team performs a real evaluation, in person or via secure telehealth, to determine if an ESA is appropriate for your mental health treatment plan. If it is, you’ll receive documentation that’s compliant, credible, and backed by a licensed Kentucky provider.

Start the Process with a Provider You Trust

We’re proud to serve patients throughout Kentucky with empathy and evidence-based care. If you’re considering an ESA, talk with one of our providers about your options and whether it's right for you.

Call us at (606) 637-2334 or visit clinemedicalgroup.com to schedule your evaluation. We’re here to help, without the fluff. Quality care comes standard.